Terms of Service

Updated December 10, 2024; Effective December 10, 2024

These Terms of Use apply to your use of Transcriber AI and Intellectix’s other services, along with any associated software applications and websites (“Services”). These Terms form an agreement between you and Intellectix, a Maryland company. By using our Services, you agree to these Terms. 

Minimum age. You must be at least 18 years old to consent to use the Services. If you are under 18, you must have your parent or legal guardian’s permission to use the Services. 

Registration. You must provide accurate and complete information to register for an account to use our Services. You may not share your account credentials or make your account available to anyone else and are responsible for all activities that occur under your account. If you create an account or use the Services on behalf of another person or entity, you must have the authority to accept these Terms on their behalf. 

What you may do. Subject to your compliance with these Terms, you may access and use our Services. In using our Services, you must comply with all applicable laws as well as any other documentation, guidelines, or policies we make available to you. 

What you may not do. You may not use our Services for any illegal, harmful, or abusive activity. For example, you may not: 

  • Use our Services in a way that infringes, misappropriates, or violates anyone’s rights, including but not limited to anyone’s copyright; name, image, and likeness rights; or other intellectual property rights. 
  • Modify, copy, lease, sell, or distribute any of our Services. 
  • Attempt to or assist anyone to reverse engineer, decompile, or discover the source code or underlying components of our Services, including our models, algorithms, or systems (except to the extent this restriction is prohibited by applicable law). 
  • Automatically or programmatically extract data or Output (defined below). 
  • Represent that Output was generated by a human. 
  • Interfere with or disrupt our Services, including circumventing any rate limits or restrictions or bypass any protective measures or safety mitigations we may put on our Services. 
  • Use Output to develop models that compete with Intellectix. 
  • Summarize or otherwise process any audio file, video file, or other information that was collected in violation of any statute, regulation, or other applicable law prohibiting the interception, disclosure, or recording of audio or video communications, information, or content without the consent required under the law. By way of example and not by way of limitation, such laws include, but are not limited to, the Maryland Wiretapping and Electronic Surveillance Act, Md. Courts and Judicial Proceedings Code § 10-401 et seq. 

Corporate domains. If you create an account using an email address owned by an organization (for example, your employer), that account may be added to the organization’s business account with us, in which case we will provide notice to you so that you can help facilitate the transfer of your account (unless your organization has already provided notice to you that it may monitor and control your account). Once your account is transferred, the organization’s administrator will be able to control your account, including being able to access Content (defined below) and restrict or remove your access to the account. 

Third-Party Services. Our services may include third-party software, products, or services, (“Third-Party Services”) and some parts of our Services, may include output from those services (“Third Party Output”). Third-Party Services and Third-Party Output are subject to their own terms, and we are not responsible for them. 

Feedback. We appreciate your feedback, and you agree that we may use it without restriction or compensation to you. 

Content 

Your content. You may provide input to the Services (“Input”), and receive output from the Services based on the Input (“Output”). Input and Output are collectively “Content.” You are responsible for Content, including ensuring that it does not violate any applicable law or these Terms. You represent and warrant that you have all rights, licenses, and permissions needed to provide Input to our Services. 

Ownership of content. As between you and Intellectix, and to the extent permitted by applicable law, you (a) retain your ownership rights in Input and (b) own the Output. We hereby assign to you all our right, title, and interest, if any, in and to Output. This assignment above does not extend to other users’ Output or any Third-Party Output. 

Our use of content. We may use Content to provide, maintain, develop, and improve our Services, comply with applicable law, enforce our terms and policies, and keep our Services safe. 

Accuracy. Artificial intelligence and machine learning are rapidly evolving fields of study. We are constantly working to improve our Services to make them more accurate, reliable, safe, and beneficial. Given the probabilistic nature of machine learning, we do not represent or warrant that our Output will be accurate and urge the user to make reasonable e􏰀orts to ensure the accuracy of the Output before relying upon it. 

When you use our Services you understand and agree: 

  • You must evaluate Output for accuracy and appropriateness for your use case, including human review as appropriate, before using or sharing Output from the Services. 
  • You must not use any Output relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them. 
  • Our Services may provide incomplete, incorrect, or o􏰀ensive Output that does not represent Intellectix’s views. If Output references any third-party products or services, it does not mean the third party endorses or is a􏰀iliated with Intellectix. 

Our IP rights 

We and our affiliates own all rights, title, and interest in and to the Services. 

Paid accounts 

Billing. If you purchase any Services, you will provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. You are responsible for all applicable taxes, and we will charge tax when required. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received. 

Changes. We may change our prices from time to time. If we increase our prices, we will give you at least 30 days’ notice and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase. 

Termination and suspension
Termination. You are free to stop using our Services at any time. We reserve the right to 

suspend or terminate your access to our Services or delete your account if we determine: 

  • You breached these Terms or our usage policies. 
  • We must do so to comply with the law. 
  • Your use of our Services could cause risk or harm to Intellectix, our users, or anyone else. 
  • You fail to pay in accordance with your agreement with Intellectix. 

Discontinuation of Services
We may decide to discontinue our Services, but if we do, we will notify you. 

Disclaimer of warranties 

OUR SERVICES ARE PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED. 

YOU ACCEPT AND AGREE THAT ANY USE OF OUTPUTS FROM OUR SERVICE IS AT YOUR SOLE RISK AND YOU WILL NOT RELY ON OUTPUT AS A SOLE SOURCE OF TRUTH OR FACTUAL INFORMATION, OR AS A SUBSTITUTE FOR PROFESSIONAL ADVICE. 

Limitation of liability 

NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF THE 

AMOUNT YOU PAID FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE OR ONE HUNDRED DOLLARS ($100). THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. 

Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights. In that case, these Terms only limit our responsibilities to the maximum extent permissible in your country of residence. 

Indemnity

To the extent permitted by law, you will indemnify and hold harmless us, our a􏰀iliates, and our personnel, from and against any costs, losses, liabilities, and expenses (including attorneys’ fees) from third-party claims arising out of or relating to your use of the Services and Content or any violation of these Terms. 

General Terms 

Assignment. You may not assign or transfer any rights or obligations under these Terms and any attempt to do so will be void. We may assign our rights or obligations under these Terms to any a􏰀iliate, subsidiary, or successor-in-interest of any business associated with our Services. 

Changes to these Terms or our Services. We are continuously working to develop and improve our Services. We may update these Terms or our Services accordingly from time to time. For example, we may make changes to these Terms or the Services due to: 

  • Changes to the law or regulatory requirements. 
  • Security or safety reasons. 
  • Circumstances beyond our reasonable control. 
  • Changes we make in the usual course of developing our Services. 
  • To adapt to new technologies. 

Delay in enforcing these Terms not a waiver. Our failure to enforce a provision is not a waiver of our right to do so later. If any portion of these Terms is determined to be invalid or unenforceable, that portion will be enforced to the maximum extent permissible and it will not a􏰀ect the enforceability of any other terms. 

Entire agreement. These Terms contain the entire agreement between you and Intellectix regarding the Services and, other than any Service-specific terms, supersedes any prior or contemporaneous agreements between you and Intellectix.

Governing law. Maryland law will govern these Terms except for its conflicts of laws principles. All claims arising out of or relating to these Terms will be brought exclusively in the federal or state courts of Montgomery County, Maryland.